Good News Stories

REDI.E contributes to the Collaborative Pairs Program

31 May, 2019

REDI.E’s Retail Coordinator and Trainer Max Rabbett was invited to speak on the panel for the Collaborative Pairs Leadership Development Program, which is designed to help consumers, health professionals and managers build relationships and collaborate for constructive change in the healthcare system.

The panel was conducted via video conference, between Broken Hill, Dubbo and Lake Cargelligo (the Lachlan Shire).

Max was on the panel with Shane Phillips, who is the Community Connections Officer for the Rural Innovators Network, and Dr David Lyle who is the Head of the Broken Hill University Department of Rural Health.

Max was asked to provide some insight on the importance of collaboration and the work that he has been involved in at REDI.E across Western NSW.

Max said it was an exciting opportunity to get together with other health professionals and discuss how organisations can work together to achieve positive outcomes.

"Collaboration is so important when it comes to delivering our services." said Max.

"Our partnerships are what makes us who we are - it is because of our fantastic network that we are able to make a difference."

"This program goes a long way towards bringing positive changes to the system and ensuring everyone is working towards a common goal. It also ensures the patients who are in the system get some input into how things are done, which is really important."

The Collaborative Pairs program was developed by the King’s Fund, UK. The Australian demonstration trial is supported by Consumers Health Forum of Australia, and includes four Primary Health Networks and the Australian Commission on Safety and Quality in Health Care.

CEO of Western NSW Primary Health Network Andrew Harvey believes it is adding real value for rural and remote communities. 

“As a Primary Health Network, we recognise the need for a more active role of patients and consumers in healthcare, and we are thrilled to be part of the Australian Collaborative Pairs trial,’ he said.

Western NSW Primary Health Network is one of 31 Primary Health Networks established by the Australian Government to support frontline health services. 

REDI.E would like to thank facilitators Jane Cockburn from Kairosnow and Karen Patterson from Patterson Consultancy.

We would also like to thank the Western NSW Primary Health Network, specifically Executive Manager Vyette Lloyd the CEO Andrew Harvey.


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